Shipping & Returns


Shipping Policy

SHIPPING FEES: AUSTRALIA

Free Shipping for all orders over $75
  • Flat Rate $10 for orders under $75
  • Express Courier Service $15

All orders are almost always packed and dispatched within 1 business day and you will receive tracking information for your order as soon as it has been dispatched.

We try and get your orders out to you as soon as possible usually within 1-3 days.

SHIPPING FEES: WORLDWIDE

Shipping fee for all International orders is $30

All orders are almost always packed and dispatched within 1 business day and you will receive tracking information for your order as soon as it has been dispatched.

We try and get your orders out to you as soon as possible usually within 3 - 12 days.

Delays caused by parcels being held in customs is out of our control. International orders may be subject to customs duties or taxes so please contact your local customs authority for all details and rates.

INDIAN ROSE is not responsible for any customs or duty fees that may be applicable.

INDIAN ROSE is not responsible for items that go missing within Australia & internationally.

INDIAN ROSE is also not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.
 

Refund Policy

Returns


We know that shopping online can be hard and we want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll gladly accept a return of any full priced item subject to the following conditions:

  • the item must be returned within 30 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe;
  • items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached;


Please email us before sending return back at help.byindianrose@gmail.com


Shipping


To return your product, you should mail your product to: 34 Chisholm Ave Avalon New South Wales AU 2107

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.